Responsibilities:
1. Document Management: Organize and maintain various documents and files, ensuring easy access and efficient storage.
2. Data Entry: Perform a variety of data entry tasks including preparing lead lists, transcribing audio recordings, managing payroll information, and organizing research notes.
3. Procurement Support: Research products, purchase goods, and secure samples as required by the company's operations, ensuring timely delivery and cost-effectiveness.
4. CRM Management: Maintain and update information for marketing and sales campaigns using a Customer Relationship Management (CRM) system, ensuring accurate and up-to-date records.
5. Financial Administration: Handle various financial tasks such as creating and sending statements or invoices, tracking payments, and recording company expenses, contributing to the smooth financial operation of the business.
6. Research and Reporting: Conduct research on industry trends, best practices, and other relevant topics, and prepare comprehensive reports based on findings to aid decision-making processes.
7. Project Coordination: Monitor projects, facilitate internal communication among team members, and organize company data to ensure efficient project management and collaboration.
8. Calendar Management: Coordinate team calendars, manage scheduling to prevent conflicts, and ensure that clients are well-prepared for meetings and appointments.
9. Travel Arrangements: Prepare travel itineraries, book accommodations, rental cars, and other necessary arrangements for business travel, ensuring smooth and hassle-free travel experiences.
10. Communication Handling: Handle incoming calls, make outbound calls for appointments or informational inquiries, and manage email correspondence efficiently, ensuring timely and professional communication with clients and stakeholders.
11. Inbox Organization: Manage email correspondence, follow up on communications, organize the inbox according to client preferences, and promptly notify clients about important emails or updates.
12. Ad Hoc Tasks: Handle miscellaneous tasks and responsibilities as needed, demonstrating flexibility and adaptability in supporting the overall operations of the business.
Qualifications:
- Minimum 6 months to 1 year of experience as a Virtual Assistant, demonstrating proficiency in various administrative tasks and responsibilities.
- Must be at least 18 years old and have completed Senior High School education.
- Excellent communication skills, including proficiency in phone, email, and instant messaging communication.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively and meet deadlines.
- Willingness to work during graveyard shifts to accommodate clients in different time zones.
- Tech-savvy with familiarity with current technologies such as desktop sharing, cloud services, and Voice over Internet Protocol (VoIP).
- Proficiency in word-processing software, spreadsheets (e.g., MS Office), and online calendars and scheduling tools (e.g., Google Calendar).
- Proactive attitude, with a willingness to learn and undergo training as needed to fulfill job responsibilities effectively.
Technical Requirements:
- USB Headset with Noise Cancellation feature for clear communication.
- Working Webcam for video conferencing and virtual meetings.
- Main and backup computer with at least 1.8 GHz processor and 4GB RAM to ensure smooth performance.
- Main Internet Service Speed of at least 25 Mbps wired connection for stable internet connectivity.
- Backup Internet Service Speed of at least 10 Mbps to ensure uninterrupted workflow in case of network issues.
Benefits:
- Performance Incentives based on job performance and productivity.
- Job Security and Stability with opportunities for long-term employment.
- Paid Training to enhance skills and proficiency in job responsibilities.
- Inclusive Culture that values diversity and promotes a collaborative work environment.
- Upskilling Opportunities to learn new skills and advance career growth within the company.
- 100% Work-From-Home arrangement, offering flexibility and convenience in work location.
- Exceptionally Supportive Team Environment with opportunities for mentorship and professional development.
- Opportunities for Career Growth with the potential for advancement within the company.
- Fun Work Environment that fosters creativity, innovation, and camaraderie among team members.
- Holiday & Overtime Pay to compensate for work during holidays or overtime hours as needed.
Schedule: Flexible US work hours (20-40 hours per week), allowing for work-life balance and accommodating different time zones.
Salary: Competitive salary package of up to INR 32,000, commensurate with experience and qualifications.
Additional Notes:
- Only qualified candidates meeting the specified criteria will be invited to take the assessment and scheduled for an interview.
- This is a remote job opportunity with no location restrictions within India, offering the flexibility to work from any suitable location with internet connectivity.
Location: New Delhi, India (Remote)
